Information we collect
Parts24 may collect account details, contact details, cart activity, order information, support messages, login activity, and technical information needed to operate and protect the website.
UK privacy
This policy describes how Parts24 handles customer information on the UK-facing website and related account, order, support, and checkout flows.
Parts24 may collect account details, contact details, cart activity, order information, support messages, login activity, and technical information needed to operate and protect the website.
Information is used to manage accounts, process carts and orders, answer support requests, improve the catalogue experience, protect accounts, and maintain regional access rules.
Information may be processed with service providers needed for hosting, analytics, authentication, payments, delivery, customer support, fraud prevention, or legal compliance when those features are active.
Order records may store product snapshots, prices, quantities, region, currency, and support notes so historical order details remain accurate after catalogue changes.
Customers may contact Parts24 to ask about account information, request corrections, or receive help with privacy-related questions.